Shipping Policy

Last Updated: September 17, 2026

At Kendraz, we want your order to arrive safely, securely, and on time. Please review the shipping information below before placing your order.

Order Processing

• Orders are typically processed within 1–3 business days after payment has been confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During sales, holidays, or periods of high order volume, processing may take longer than usual.

• You will receive an order confirmation after placing your order and shipping confirmation once your order has been dispatched.

Shipping & Delivery

Delivery times depend on your location and the shipping method selected at checkout.

• Local/Metro Deliveries: Approximately 2–5 business days

• Provincial Deliveries: Approximately 3–7 business days

• Remote Areas: Approximately 5–10 business days

Please note that delivery estimates are not guaranteed and may be affected by weather, holidays, courier delays, incorrect addresses, or other circumstances beyond our control.

Shipping Fees

Shipping fees are calculated based on your delivery location, package size, weight, and the available shipping option.

Any applicable shipping fee will be displayed at checkout before you complete your purchase.

From time to time, Kendraz may offer free shipping promotions. Any conditions for free shipping will be clearly stated in the applicable promotion.

Order Tracking

Once your order has been shipped, we will provide tracking information when available.

You can use the tracking details provided to monitor the progress of your delivery. Please allow some time for tracking information to become active after your package has been handed over to the courier.

Company name: VBAM PROPERTIES LIMITED

Address: 7-9 The Avenue, Eastbourne, East Sussex, United Kingdom, BN21 3YA

Company number: 09596941

Store Email: admin@kendraz.com